Welcome to Neu Skin!

Please read ALL of the info below. It's all very important information that assures we have a successful and luxurious appointment.

Neu Skin is now located at 4130 Spicewood Springs Rd., Ste 111 on the 2nd floor of the building where The Road and Desert Canary are located as well as the Cancer Rehab Clinic. Please wait in the waiting room on the 2nd floor with the cool black and white wallpaper where there's a couch. I will come find you for your appointment.

On my end: I’ll wear a mask during your facial. I have a medical-grade air purifier in the room next to the facial table giving you extra protection, and I account for extra time to do a thorough cleaning between clients.

On your end: Please come for your appointment as clean as possible. I can not allow anyone to come in post-workout, in dirty exercise clothes.

*If you are running late, please contact me asap by text (512.680.5974), past 15 min of the start time of your appointment, we have to cancel the service & the full appointment charge will apply.

*Very CRUCIAL: If you've had any kind of peel, medical laser, microneedling, or any other kind of treatment that has altered the protective barrier of your skin, please wait at least 4-6 weeks to book an appointment with me. I can not perform a facial on compromised post-peel skin without risking a reaction. I'll have to send you home and charge for your appointment if you arrive with compromised skin. As for botox and filler, please wait 10 days-2 weeks to book a facial as I do not want to risk moving it around before it's settled. I can not be responsible for altering your botox or filler should you come in before it's had time to take.

When you arrive for your appointment:

please walk up the inside staircase and look for the waiting room down the hallway, at the top of the stairs . I will meet you in the waiting area with the black and white wallpaper.

By booking an appointment with me you are agreeing to these terms and conditions including the 24 hour policy:

Like the flu and colds, Covid is here to stay as well. Unfortunately, I can't accept cancellation or rescheduling requests under 24-hours. If you are at all feeling concerned in any way about your health or missing your appointment 24-hours out, it would be wise to just find a new time.

I know life can get hectic, however, please note for any late cancelled, late rescheduled (less than 24 hours), or late arrivals past 15 min of your appointment, I reserve the right to charge the full cost of the service that was booked. You can call, email, text or go online to cancel your appointment.

512.680.5974

Elizabeth@neuskinaustin.com